Help center
Welcome to the ForwardSlash.Chat help center. These guides help you connect your chat subdomain (for example chat.yourdomain.com) so visitors can use your AI chatbot on your own domain.
Popular topics
- DNS overview — How CNAME records work, what “nameservers” mean, and common mistakes
- Namecheap + Cloudflare — If your domain uses Cloudflare for DNS
- Cloudflare only — All records in Cloudflare
- GoDaddy
- Other providers — Works for any DNS host
What you’re setting up
After your site is crawled and trained, the dashboard asks you to add a CNAME record so chat. points to our hosting (typically cname.vercel-dns.com, unless your project uses a custom CNAME target).
Then use Go live in the dashboard so we can verify DNS and attach your domain.
Need more help?
Use the guides in the sidebar. If something still fails, confirm the CNAME at your DNS provider matches the value shown in your ForwardSlash dashboard email or go-live screen.