Cloudflare — CNAME for chat.

Use this when Cloudflare is your DNS host (domain’s nameservers are Cloudflare’s).

Steps

1. Log in to Cloudflare Dashboard → select your domain.

2. Go to DNS → Records.

3. Add record:

   • Type: CNAME
   • Name: chat (Cloudflare shows chat.yourdomain.com)
   • Target: cname.vercel-dns.com (or the CNAME target from your ForwardSlash go-live instructions)
   • TTL: Auto
   • Proxy status: Many Vercel setups use DNS only (grey cloud) for the chat subdomain so SSL certificates issue cleanly. If you need Proxied (orange cloud), confirm Vercel still validates the domain.

4. Save.

Do not remove existing records

Keep A or CNAME for @ and www unless you are intentionally moving the main site. Only add the chat record.

Email (MX)

Leave MX and related TXT records unchanged.

Verify

Use Go live in ForwardSlash after propagation, or query:

dig chat.yourdomain.com CNAME +short